Resolved -
Good news! Normal service has been resumed and delayed Xero syncs are already sent. Thanks for your patience and we'll continue to keep an eye on the situation.
We know these delays are inconvenient and we’re sorry for any disruption we may have caused.
May 5, 13:16 NZST
Investigating -
Xero sync from Timely are taking a while to send out today for a small number of accounts. We know this is frustrating. Our tech team is identifying the cause of these delays and is working to resolve this issue with urgency.
Completed -
The scheduled maintenance has been completed.
May 4, 08:30 NZST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 07:30 NZST
Scheduled -
We will be undergoing scheduled maintenance from 7:30am NZST on Monday May 4th. During this time there will be some delays in processing SMS and Emails while we migrate underlying infrastructure that supports these processes.
May 1, 09:56 NZST